After placing the order, you should have been sent an order confirmation email that includes a tracking number. If you did not receive this email, please contact customerservice@powertoolreplacementparts.com.

Please contact customerservice@powertoolreplacementparts.com if you would like to cancel your order. There is no guarantee we will be able to cancel the order, however, you will be able to return the order upon arrival.

Unfortunately, there is no way to place an order over the phone or at our warehouse. All orders must be placed online through our website.

Please refer to our returns page or click the button below to be directed to our Happy Returns page. From there, you will be able to receive a free, prepaid return label.

Unfortunately, we do not offer exchanges. Please return your item and place a separate order for the correct item. However, if you feel you were sent the wrong item, please contact customerservice@powertoolreplacementparts.com for further assistance.

Unfortunately, we do not offer any price matching. You will be charged the price paid when the order is placed.

All orders placed on our website are available for free domestic shipping with a United States address.

All orders placed through our website will ship within 1-2 business days, not including weekends or holidays.

Some items do qualify for expedited shipping for an increased shipping fee. Please refer to your checkout cart for more options.

Unfortunately, at this time, we do not offer international shipping from our website. However, you may be able to find the same product on our Amazon store.

If the part you see is not available, please click the “notify me” button and enter your email address. You will be notified when the part becomes available again.

If the part is currently backordered, a “notify me” button will replace the “add to cart” button and the part will be unavailable for purchase. Please enter your email address after clicking the button, and you will be notified when the part is available again.

Unfortunately, back ordered items often do not have expected dates for re-arrival. Please contact customerservice@powertoolsuperstore.com for more information.